Community Host [entry level]

We are now hiring Community Hosts [entry level hosting position – we are looking for students, new professionals etc.]

Location

All Studios (onsite)
Amsterdam (West, De Pijp & Oost) Candidates must be living/based in Amsterdam. 

Hours

15 hours minimum up to full time (flexible; determined by shift availability) up to 30 hours.
Must have morning, evening and weekend availability. All hours are onsite; please note this job cannot be done remotely.

About This Role 

We’re looking for cool, calm and collected Hosts who also like community building  both in-person with our guests and online via our instagram page. Are you enthusiastic to care for our growing collection of studios? Are you good at managing your time and dynamic with your skills? This role will require you to prioritise our guests and caring for the physical spaces, and to use the “down time” to create beautiful cosmic video content, imagery and copy for our instagram page. Being a Community Host means being onsite at the physical studio locations and also present in the digital space with our account @thecosmosamsterdam

With a focus on studio care, guest experience and cosmic instagram love – this entry-level role is about making our studio flow optimally on + offline whilst ensuring our guests have the most vibrant and positive experience [which you can then reflect online]. 

This is not a desk job [although there is the content creation for instagram], this is a role that is on the ground [AKA in the studios] preparing the studios, welcoming the guests, creating fun content, supporting the teachers and collaborating to our ongoing operations. 

If you love being active and are too sociable to sit behind a desk, if you love being busy and caring for spaces + team members, if you enjoy creating content and building community on and offline…this role could be for you. Again this is not a social media manager role, y’all – it’s a hosting position where you get to exert your creativity and delve into inspiring topics surrounding yoga, pilates, wellbeing, spirituality and alternative living. 

Suitable for 

• Those fun, social butterflies, high energy communicators,  positive personalities, creative souls.
• Those who love organisation, planning and being productive! You will be busy hosting with us but you also need to be self-driven and able to manage your time well!
• Those who are looking for a proactive, not-behind-a-desk, action-packed job. You must be wanting to keeping moving – there are hardly any moments to sit down in this role unless it’s to write, edit + post content.
• Those with hotel, bar, restaurant or shop work experience – who are used to thinking on their feet, finding smart solutions, getting things done – all whilst looking as cool as a cucumber!  Also students who are looking for their first job [or 3rd, 4th, 5th job].
• Those who are happy to work a combination of mornings, evenings and weekends hours [our opening hours basically] and has a flexible schedule.
• Those who are understand they are representing the studio brand within this role and are ready to learn about the studio ethos, operations and approach. 

A day in the life as a Community Host

You arrive at the studio ready to care for the space, welcome the teachers, check-in students and create a fun, vibrant vibe for everyone around you. You take short video clips and stage some photos of the studio, teachers arriving and the spaces set up. Maybe you want to share a great playlist that reflects the vibe of the studio as people arrive or feature a class that still has space in it that day at the studio.

Once the classes begin, you have some time to make and edit content and, of course, to check that the space still looks beautiful for the next guests to arrive. You check our Slack collaboration site to see if anything extra needs to be done – maybe to collect a package or drop off the recycling. You have a plan for your working hours [photos of a certain teacher, maybe a short reel to be created of a certain class style, etc.] but are able to adapt when new priorities arise. 

More guests start to arrive and you enjoy giving them a friendly welcome. The earlier class finishes and you’re going the extra mile to ask the guests how they found the class. Maybe the teacher also requests that we order some new props or asks you a question about the space. You know our studios, the websites, our classes and offerings inside out and can answer most of the questions you’re asked – when you don’t know the answers, you know where to find them. You find inspiration on your shift of what you can share online with our community on instagram. Maybe you want to let them ask us questions or you want to interview one of the teachers to ask them about their class before they leave the studio. 

More students are soon arriving for class and you take a few moments to reset the space, ensuring they have the same beautiful atmospheric welcome that the previous guests experienced. This time a student has a question so you help them out and another student gives you some interesting feedback so you log it on Slack for our studio development.

Another class begins and again this is your chance to check the studio is clean, tidy and organised – maybe you see that some furnishings need cleaning better or that some props need updating. It’s your keen eye for detail that keeps things looking sharp. You add these notes to our Slack workspace. 

The shift is coming to a close and so we use the last 30 minutes to complete some closing tasks. As you leave the studio, you check that everything is in place + ready to go for the next host. 

Our Must Haves 

• You have a passion for being active + getting things done.
• You have a detailed-eye for the studio space and a desire to improve things.
• You can deliver an exceptional experience for our guests + host team – communication is your superpower.
• You are not stressed out about using Whatsapp for Business or apps like Slack. Same applies for social media platforms (instagram) and apps (canva, boomerang, inshot, etc.)
• You acknowledge the importance of accountability and responsibility within your role. You are not afraid to make decisions. You are reliable + punctual, self-motivated and solution-focused. When something needs resolving you know you’re the fastest and most equipped person to solve it.
• Available to work shifts during our industry’s required timeframes – mornings, evenings and weekends [a combination].
• Applicants are a minimum of 16 years of age. No work experience is required – full training provided; this is an entry level role.
• Must have a valid visa for working in The Netherlands and already be living in Amsterdam {preferably near one of our studio locations}.
• You are looking for an entry level role. 

What We Offer 

• An inspiring, fun and friendly place to gain work experience.
• A number of monthly classes (depending on how many hours you work).
• Freelance and Contract options.

   

Applications

Feeling inspired and motivated? Know that you’re the perfect person for this role? Please complete the below form and let’s get started!